Privacy policy

1. Who we are

Logoxen (“we”, “us”) supplies corporate gifts, promotional products and custom lapel pins in Dubai and across the United Arab Emirates. This policy applies to logoxen.com and to enquiries you send us by WhatsApp, email or phone.

2. Information we collect

• Contact details you give us, such as your name, company, email address and phone or WhatsApp number.
• Order details such as product choices, quantities, delivery address and the logo or artwork files you send for branding.
• Website data collected automatically, such as IP address, browser type, pages visited and cookies, used to keep the site working and to understand traffic.

3. How we use your information

• To reply to enquiries and prepare quotes and mock-ups.
• To produce, brand and deliver your order.
• To send invoices and order updates.
• To improve our website, products and service.
• To send occasional offers, only where you have agreed to receive them. You can opt out at any time.

4. Your logo and artwork

Logos and artwork you send are used only to prepare mock-ups and produce your order. We do not use them for any other purpose or share them publicly without your written permission.

5. Sharing your information

We do not sell your personal data. We share it only with trusted partners who help us run the business, such as production partners, delivery companies, payment providers and website hosting, and only as far as needed. We may also disclose information where required by UAE law.

6. Cookies

Our website uses cookies to remember preferences, keep the site secure and measure visits. You can block or delete cookies in your browser settings; some parts of the site may then not work as intended.

7. How long we keep data

We keep enquiry and order records for as long as needed to serve you and to meet legal, tax and accounting requirements in the UAE, then delete or anonymise them.

8. Security

We use reasonable technical and organisational measures to protect your information. No online service is completely secure, so please avoid sending sensitive information we have not asked for.

9. Your rights

Subject to applicable UAE law, including the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may ask to access, correct or delete your personal data, or object to marketing. Email us and we will respond within a reasonable time.

10. Third-party links

Our site links to services such as WhatsApp. Their own privacy policies apply when you use them.

11. Changes to this policy

We may update this policy from time to time. The latest version is always on this page with the date it was updated.

12. Contact us

Questions about your privacy: email info@logoxen.com or WhatsApp +971 56 708 8404.